Contact.

Customer Service.

• Contact scm@zeelandia.nl (response time <24 hrs.)
• All order-related questions (incl. order confirmations and communication about defects)
• All order/delivery related questions following approved NPD/ EPD requests
• All sample requests for ZHJD product sister companies and Joint Ventures are interested in
• Customer master data (changes is invoice address, delivery address and scm-contact)
• Test trial requests for NPD/ EPD products
• Request regarding prices for Joint Ventures
• Request regarding product analyzes externally
• Request for any surcharges incl freight costs (e.g. air freight), analyzes etc:
• Requests for financial settlements (e.g. credit/debit notes for complaints, etc)
• Requests for THT extension
• Demand planning/demand review (demand planning on tactical horizon: 2 months - 12 months)